Read the details on my other blog – time to get a move on and save money!
No – I’m not mobile yet – still in a moon-boot – BUT I have got something fantastic to look forward to. I’m not sure how much the excitement is due to (fingers crossed) maybe getting rid of the moon-boot in 3 weeks and getting some mobility OR going to the ‘Researching Abroad Roadshow’ in Melbourne. I think the latter – after all a bit of pain, discomfort and lack of mobility definitely doesn’t dampen the excitement of discovering more about my ancestors!
And why does this Roadshow excite me?
- I have German ancestors
- I have other European ancestors
- I have Irish and English ancestors
- My brother and I have both done DNA tests
I’ve got heaps more to say about this Roadshow but time for that in more blogs. In the meantime reserve Friday 18th August and Saturday 19th August for the Melbourne Roadshow, or check out the web site for other locations.
I hope to see heaps of you at Bulleen in Melbourne – mobile and moon-boot free!
And something my caring and thoughtful brother posted on my Facebook page!
ADDENDUM: Oh, and while you’re looking at the UTP web site about the Roadshow you’ll find references to ‘OFFICIAL AMBASSADORS’ as per the logo at the beginning of this blog. Yes, I’m an Official Ambassador and really appreciate the opportunity to promote the Researching Abroad Roadshow. There was always the possibility that I physically couldn’t get there due to my broken ankle and I’m so glad that I’m going to make it.
And that’s what I’m doing.
Last weekend I created a blog asking Virgin Airlines to reconsider my case.
Overnight I received an email from Virgin Airlines – they had reviewed my medical documents again and offered a credit for my flight which I can redeem in the next 12 months.
Yes, I had a sad birthday last weekend but it’s so much easier knowing that once I’m fully mobile again and have a clearance from the orthopaedic surgeon I will be able to fly to Adelaide to spend another weekend with my dear brother.
Both organisations deserve a public Thank You!
Back on 17th May, although I really couldn’t afford it, I booked cheap flights to go to Adelaide to spend my 65th birthday with my older brother. I hadn’t seen him for some time and he is not well enough to travel. Instead of spending my birthday on my own in Geelong I could think of nothing better than spending it with my brother and his family in Adelaide.
It wasn’t going to be a long trip – Friday 9th June to Adelaide on Jetstar and back on Sunday 11th June on Virgin – mixed flights to get me there and back.
YES – today is my birthday, and NO – I’m not in Adelaide.
On Thursday 25th May I had a fall – broke my right ankle and had tendon and soft tissue damage in my left ankle. Absolutely no mobility! Spent 24 hours in hospital. Follow-up appointment with orthopaedic surgeon on Monday 5th June – under no circumstances could I fly, apart from the problems of getting from Geelong to Tullamarine Airport.
Both legs were cheap fares that did not allow changes to the dates / times etc.
I even paid for travel insurance just in case.
WHAT HAPPENED NEXT?
Travel Insurance – I have to pay the first $100 to change or cancel and get a refund.
Jetstar – after reviewing medical certificate etc., on compassionate grounds they have given me a Travel Voucher for the full amount paid, valid for 6 months.
Virgin – said the equivalent of “stiff xxxx”! They want $80 to change the date / time of travel. They do not accept the medical certificate as grounds for leniency!
So Jetstar can show compassion but Virgin CAN’T? – exactly the same scenario – one a flight from Melbourne to Adelaide, the other a flight from Adelaide to Melbourne – just 3 days apart.
WHAT DO I WANT?
I want Virgin to show they have some compassion, just like Jetstar did. I can’t afford to pay another $80 and I certainly can’t set a future date for my trip until after I have clearance from the orthopaedic surgeon.
I am unemployed – looking for work but difficult to get to interviews at the moment. Today I become an old age pensioner! That’s my income.
I have found the ‘Complaints and Compliments‘ form on Virgin’s website – I will be attempting to get them to show some compassion and give them a link to this blog.
Can you help – not sure if they are interested in hearing from others but at least I’m going to get my message out there!
Gosh it would be a great birthday present if Virgin actually replied and showed some compassion. I don’t want my money back – I just want to be able to book a flight after I become mobile again, at no extra cost, so I can visit my brother and his family for a very belated birthday celebration!